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Old October 27th, 2009, 07:58 AM   #1
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Has anyone...


ordered a tuner from Brenspeed? I ordered mine last Tuesday and I'm still waiting for it to ship

If you've ordered one from them how long did it take them to ship it?
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Old October 27th, 2009, 08:31 AM   #2
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I got mine with a flat line (limp me to the dyno) tune way back when I did my procharger. They were fairly quick.

Did you call them to see what the hold up was? Might be a good reason at hand that no one on this forum knows about? A back order maybe? Depleted stock on their premise, requiring it to come from SCT, then go out to you?

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Old October 27th, 2009, 08:36 AM   #3
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I was planning on giving them a call today. I guess they recently changed their disclaimer from 3 business day to 5 to 7 business to get the tune written and sent. I know I can't be the only guy that has the set up I do. Not saying thats an excuse to get it done quick or anything. I was just thinking that it shouldn't take them 5 to 7 days to write a tune for full exhaust and a CAI.

I hadn't thought about their being a back order though. I'll post up any info I find out after I call them.
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Old October 27th, 2009, 08:44 AM   #4
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I ordered mine from them last year, with the three tunes and CAI and it took them over a week to get it out to UPS. I thought their communication could have used some help, if I was expecting to wait a week I wouldn't have been as anxious as I was.

So, do what Emay suggested, give them a call, they do answer their phones. At least you'll be able to see what your expected shipping timeframe will be.
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Old October 27th, 2009, 04:51 PM   #5
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I got a tune way back when I still had a C+L CAI. They were pretty quick (2-3 days) about getting it to me. They may just be alittle backed up. Won't hurt to call them, they are super friendly and helpful.
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Old October 27th, 2009, 05:03 PM   #6
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2 to 3 days? I ordered my tuner from them december of 2007 and they said then allow for 7 business days BEFORE it would ship.
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Old October 27th, 2009, 05:10 PM   #7
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May have just been sold out or something. I ordered my stuff back in Oct of 06. They were super fast back then. My tuner and CAI came in a couple of days.
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Old October 27th, 2009, 05:20 PM   #8
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Just got off the phone with them and my tuner/intake are shipping tomorrow
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Old October 27th, 2009, 10:50 PM   #9
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I just put my order in. Its only been 5 BUSINESS DAYS since you put your order in. When I called them on both occasions they picked up promptly and assured me it would be out by the 5 to 7 business days that are allotted. Now once it gets past that is when you want to worry.
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Old October 27th, 2009, 11:00 PM   #10
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NEVER had problems with their shipping. I know the tuner takes longer. I've gotten every other part from them within 2 days of ordering...most on the next day
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Old October 28th, 2009, 07:23 AM   #11
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Oh I wasn't really worrying. Just being impatient
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Old October 28th, 2009, 11:50 AM   #12
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whens it sposed to be here?
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Old October 28th, 2009, 11:55 AM   #13
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Haven't gotten an email from UPS yet. When I called em yesterday the guy said that I was next in line and that it would be out today. So I'm assuming that it'll get picked up this evening and get here early next week
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Old October 28th, 2009, 12:04 PM   #14
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gotcha
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Old October 28th, 2009, 02:56 PM   #15
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If it goes out tonight expect it saturday. I also ordered from brenspeed.
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Old October 28th, 2009, 03:26 PM   #16
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I didn't think UPS delivered on Saturdays anymore
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Old October 28th, 2009, 03:46 PM   #17
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I ordered my CAI + SCT + Tune from them as well. It only took 5 days to my door.
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Old October 28th, 2009, 03:52 PM   #18
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Originally Posted by vastang757 View Post
I didn't think UPS delivered on Saturdays anymore
Hmmm, I thought it came fedex
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Old October 28th, 2009, 04:24 PM   #19
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I have purchased several items from Brenspeed and their shipping has been very quick. I recently ordered an email tune which took seven days but they were upfront and said it would take that long.
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Old October 29th, 2009, 02:34 PM   #20
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Ahhh, the waiting for parts game.

it always seems longer than it really is. it's like waiting to open your christmas presents the next day...
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