SYNC help please.
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Old January 13th, 2013, 02:47 AM   #1
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SYNC help please.


had my new GT. for almost one month. everything was perfect. but today it won't play music from my iphone5, says "indexing" "autoplay unavailable" was working fine yesterday.

what can i do at home. FYI, i have made no changes to music file.
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Old January 13th, 2013, 10:53 AM   #2
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Disconnect battery for about 10 mins. Then try, my sync will do wierd stuff sometimes and I just keep doing hard resets on it.

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Old January 13th, 2013, 10:59 AM   #3
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Did you try rebooting the phone first? I've never had to disconnect the battery of the car. Also, are you trying to sync via cable or BT?
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Old January 13th, 2013, 11:38 AM   #4
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I'd also like to point out that ford is having sync issues across their entire vehicle line with iPhones. I was told by a ford engineer that there will be a recalibration for the apim (sync module) sometime in the first 1/4 of this year to help with the iPhone phonebook issues they have been seeing (calling the first contact in the phone book no matter what name is selected due to what they believed was the presence of immogees *no idea how to spell it* in the contact info). He said this release may also (but not garunteed to) fix some of the iPhone functionality issues. I second the battery disconnect. And I second the phone reset. Your just experiencing a software glitch. A battery reset will reset the apim software and will give you a temporary fix. Please note: Ford recommends at least 5 minutes with the negative battery terminal disconnected to ensure the apim has enough time to completely power down. In some instances I have seen 2-3 times that for proper apim resets.
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Old January 13th, 2013, 12:58 PM   #5
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Originally Posted by bigjohnstud4200 View Post
Did you try rebooting the phone first? I've never had to disconnect the battery of the car. Also, are you trying to sync via cable or BT?
USB. Ill try the battery thing first.
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Old January 13th, 2013, 01:23 PM   #6
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Shocked the Microsoft synch doesn't like apple products. **** you, Bill Gates!!!
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Old January 13th, 2013, 03:12 PM   #7
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Actually there were no serious issues with iPhones until iOS 6 came out.. Something apple changed?
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Old January 14th, 2013, 01:46 AM   #8
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Ok did a battery reset it worked. Thanks.
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