Why I love american muscle!

sportsguy0502 · January 24th, 2012, 09:28 PM

So today I got a shipment for my new suspension, and realize that I bought the completely wrong year for the part. I contacted AM, and told them my mistake, and they gave me the option to ship it back. I realized that I only live about 10 minutes away from their headquarters and asked if I was allowed to just get it switched out if I brought it to them, and they were awesome. When I got there, they had a customer service agent assist me, and while doing so, they gave me a tour of there whole facility!!!

I was just expecting them to give me the part and done, but they were extremely welcoming with me, their headquarters is so nice, and the calling center is amazing. If you think they dont care how long you want, your wrong. On the screen, I saw the average wait time for the day was only 1 minute! Then when all said and done, I was ready to leave, they showed me all there show mustangs in there garage!! They let me sit in them, look under the hood, and everyone there is extremely knowledgeable about everything. There was so many things they showed me, and could not believe what they did for me, even if it was my mistake. Sorry for such a long post.

Macunicorn · January 24th, 2012, 10:39 PM

Ya I ordered parts from them several times and had no issues. I will buy from the them for awhile plus free shipping. You cannot beat it.

mk1993 · January 25th, 2012, 12:13 PM

i want to make a roadtrip to them just to see the place, i love those guys, they always help me with everything and are the nicest company out there

97S281 · January 25th, 2012, 08:26 PM

They put on a big open house every year in the late summer/ early fall. They have contests and dyno runs and all kinds of vendors on hand.

January 24th, 2012, 09:28 PM	#1
sportsguy0502 Newbie 1998 Mustang GT Join Date: Dec 2010 Location: PA Posts: 43 iTrader: 0 reviews	Why I love american muscle! So today I got a shipment for my new suspension, and realize that I bought the completely wrong year for the part. I contacted AM, and told them my mistake, and they gave me the option to ship it back. I realized that I only live about 10 minutes away from their headquarters and asked if I was allowed to just get it switched out if I brought it to them, and they were awesome. When I got there, they had a customer service agent assist me, and while doing so, they gave me a tour of there whole facility!!! I was just expecting them to give me the part and done, but they were extremely welcoming with me, their headquarters is so nice, and the calling center is amazing. If you think they dont care how long you want, your wrong. On the screen, I saw the average wait time for the day was only 1 minute! Then when all said and done, I was ready to leave, they showed me all there show mustangs in there garage!! They let me sit in them, look under the hood, and everyone there is extremely knowledgeable about everything. There was so many things they showed me, and could not believe what they did for me, even if it was my mistake. Sorry for such a long post.

January 24th, 2012, 10:39 PM	#2
Macunicorn Hardcore Enthusiast Join Date: Jul 2011 Location: Huntington Beach, Ca Posts: 1,219 iTrader: 0 reviews	Ya I ordered parts from them several times and had no issues. I will buy from the them for awhile plus free shipping. You cannot beat it. __________________ Sig by Tricep

January 25th, 2012, 12:13 PM	#3
mk1993 Enthusiast 01 true blue GT Join Date: Sep 2010 Location: Cville,Indiana Posts: 862 iTrader: 0 reviews	i want to make a roadtrip to them just to see the place, i love those guys, they always help me with everything and are the nicest company out there __________________ 00' V6-basics, mostly visual, missed! SOLD 01' GT True blue, bbk CAI, slp lm1 catback, tinted tails, HIDs, tokio blues, chin spoiler, clear fogs, 18x9/10 chrome saleens wrapped in nitto 555's, MMD fuel door, more to come

January 25th, 2012, 08:26 PM	#4
97S281 Rollin' 18/ pushin' 2 1997 Saleen S281 Join Date: Feb 2007 Location: The lost highway Posts: 6,673 iTrader: 13 reviews	They put on a big open house every year in the late summer/ early fall. They have contests and dyno runs and all kinds of vendors on hand. __________________ MODS IN GARAGE NCMM ORIGINAL BLOWN 96-98 CREW MEMBER # 1

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