AM's Great Customer Service
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Old June 4th, 2009, 10:52 PM   #1
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2003 Mustang V6
16.8@83.3
 
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AM's Great Customer Service


Ordered a tanktop for my girlfriend for a car show this past weekend. Noticed I had not received a shipping e-mail so I contacted AMNick and he promptly let me know the status of the order. The same day, today, it arrived on my door. Only problem was it was the wrong shirt.

Called AM and told them of the mistake. They offered to send the correct shirt and to keep the current one.

Yet again AM shows that they really care about making their customers satisfied and coming back.

 
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Old June 4th, 2009, 11:03 PM   #2
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2005 Mustang GT
Fast Enough for this old broad
 
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WOW! That's awesome!!!!
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Old June 4th, 2009, 11:39 PM   #3
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1967 Mustang Coupe
 
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If I ever own a newer mustang I am definately buying from AM.
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Old June 4th, 2009, 11:43 PM   #4
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Zatrekaz's Avatar
 
2003 Mustang V6
16.8@83.3
 
Join Date: Aug 2007
Location: Mississippi
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Originally Posted by BA Mustang View Post
If I ever own a newer mustang I am definately buying from AM.

Oh ya, they are great. She is going to end up with two new shirts from them for $17.00. Thats customer service right there.

I was expecting to send the current one back, pay for the shipping, wait a week for it to get there, and THEN get the correct one on they way. However, they just took my word for it.

AM has got to be one of the BEST companies I have ever done business with.
 
Old June 5th, 2009, 01:08 PM   #5
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1993 Mustang GT
 
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Thanks for the positive feedback, as always it is much appreciated! - Nick
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