WOW! Incredible Customer Service

v606er · June 1st, 2010, 07:23 PM

I had a problem with a faulty sequential taillight harness, and so I called AM today asking about warranties. The guy I spoke with was very helpful, and I will be getting a replacement for my item Thursday or Friday at no extra cost to me.

Long and short of it, I know where I will order my next parts from

AMChrisYoung · June 2nd, 2010, 07:03 PM

Thanks for the feedback!

v606er · June 2nd, 2010, 07:05 PM

I wish I got the name of the guy i talked to, but I'm sure everyone over there is just as great.

mcqueen · July 19th, 2010, 11:24 PM

If any of them ever give you any shit, just shoot Emily a PM. She'll use her "stern" voice and get things taken care of

AMChrisYoung · July 20th, 2010, 01:30 PM

Originally Posted by mcqueen

If any of them ever give you any shit, just shoot Emily a PM. She'll use her "stern" voice and get things taken care of

Absolutely! The customer service reps fear the stern voice.

Scott2001GT · July 20th, 2010, 08:29 PM

yeah it is good customer service

Rich J · July 21st, 2010, 12:45 AM

Agreed. Thats why I always buy my parts from AM.... If they carry them *cough* * cough* v6 UDP.... *cough cough*

v606er · July 21st, 2010, 12:52 AM

I wish they carried v6 aluminum driveshafts. I'd buy one.

Rich J · July 21st, 2010, 02:12 AM

Hahaha same here, and I have been hoping for one day to see "We now carry UDP for v6's"

kenpachifknpwns · July 21st, 2010, 02:14 AM

i wish they carried free fr500 rims for 09 v6's

AMChrisYoung · July 21st, 2010, 11:46 AM

Originally Posted by kenpachifknpwns

i wish they carried free fr500 rims for 09 v6's

How did you know that was next on our list of new parts?

v606er · July 21st, 2010, 12:58 PM

lol

kenpachifknpwns · July 21st, 2010, 02:21 PM

June 2nd, 2010, 07:03 PM	#2
AMChrisYoung Authorized Vendor 1987 Mustang LX 5.0 Join Date: Oct 2009 Location: Malvern, PA Posts: 626 iTrader: 0 reviews	Thanks for the feedback! __________________ Chris Young \| AmericanMuscle.com Toll Free: 866.727.1266 \| M-F 9AM-9PM EST \| Sat 10AM-4PM EST Bama Hotline: 888.226.9764 \| M-F 9AM-5:30PM EST \| Sat 10AM-4PM EST GET UP TO $200 TOWARDS YOUR NEXT PURCHASE FROM AM! Free Same-Day Shipping!

July 20th, 2010, 08:29 PM	#6
Scott2001GT BYAHHHH! 2001 Mustang GT 13.874 Join Date: Mar 2008 Location: Missouri Posts: 14,800 Blog Entries: 1 iTrader: 3 reviews	yeah it is good customer service __________________ Precision Turbo\|TurboSmart\|TeamZ\|Strange\|Hellion\|BBK\|SCT\|Edge Converters\|Fairbanks\|CG Fabrications\|Treadstone

July 21st, 2010, 12:45 AM	#7
Rich J I'm doing it wrong 04 Grand Cherokee Join Date: Mar 2010 Location: South Eastern, Mass Posts: 5,211 iTrader: 0 reviews	Agreed. Thats why I always buy my parts from AM.... If they carry them cough * cough* v6 UDP.... cough cough __________________ Formerly known as Demon_54 "I feel the same way about disco as I do about herpes." - Hunter S. Thompson

July 21st, 2010, 02:12 AM	#9
Rich J I'm doing it wrong 04 Grand Cherokee Join Date: Mar 2010 Location: South Eastern, Mass Posts: 5,211 iTrader: 0 reviews	Hahaha same here, and I have been hoping for one day to see "We now carry UDP for v6's" __________________ Formerly known as Demon_54 "I feel the same way about disco as I do about herpes." - Hunter S. Thompson

July 21st, 2010, 02:14 AM	#10
kenpachifknpwns Captain of Squad 11 2009 Mustang 5.60 @300mph :D Join Date: Oct 2009 Location: Florida Posts: 2,144 iTrader: 0 reviews	i wish they carried free fr500 rims for 09 v6's __________________ MM Cleavage Club Member #3

July 21st, 2010, 02:21 PM	#13
kenpachifknpwns Captain of Squad 11 2009 Mustang 5.60 @300mph :D Join Date: Oct 2009 Location: Florida Posts: 2,144 iTrader: 0 reviews	__________________ MM Cleavage Club Member #3

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