Help :(

Ace417 · September 10th, 2011, 02:14 PM

AM, one of my rims has cracked, causing a daily loss of tire pressure. This is the only set of rims and tires that are useable. Is there a way I can buy a replacement and send the defective one back as a return for a refund? Thats really my only option right now as i dont have money for new tires on my other set of rims

AMChrisYoung · September 10th, 2011, 03:30 PM

Originally Posted by Ace417

AM, one of my rims has cracked, causing a daily loss of tire pressure. This is the only set of rims and tires that are useable. Is there a way I can buy a replacement and send the defective one back as a return for a refund? Thats really my only option right now as i dont have money for new tires on my other set of rims

I'm terribly sorry to hear you are having trouble with one of your rims?
How did it crack? Do you still have your order number?

Please PM me with your order number or email address, so that I may look into it for you!

Have a great weekend!

Ace417 · September 11th, 2011, 02:49 PM

Sent you a PM!

AMChrisYoung · September 12th, 2011, 05:00 PM

PM'd you back.

Please let me know if you do not hear from Tim.

Thanks again!

Have a great night!

Ace417 · September 13th, 2011, 09:44 AM

Holy crap you guys are awesome! I wasnt expecting anywhere near that kind of service!

AMChrisRose · September 13th, 2011, 04:44 PM

Originally Posted by Ace417

Holy crap you guys are awesome! I wasnt expecting anywhere near that kind of service!

Guess you heard from Tim!?

Glad to hear he was able to help!

brianm · September 13th, 2011, 10:50 PM

great stuff guys

Seabee · September 13th, 2011, 10:54 PM

Fill us in

Ace417 · September 14th, 2011, 08:14 AM

Well, here are the pictures of the crack, for starters.

AM overnighted me a new rim. It should be here today. Return shipping is covered as well as the MOUNTING AND BALANCING for the new rim. I am blown away with the level of customer appreciation here. Outstanding.

Lefty · September 14th, 2011, 08:47 AM

Holy cow

Nice job AM for taking care of this

AMChrisYoung · September 14th, 2011, 03:52 PM

Originally Posted by Ace417

Well, here are the pictures of the crack, for starters.

AM overnighted me a new rim. It should be here today. Return shipping is covered as well as the MOUNTING AND BALANCING for the new rim. I am blown away with the level of customer appreciation here. Outstanding.

Thanks for your kind words/patience and understanding!!

I'm happy that Tim looked at your order/situation and was able to rectify it for you!

Please let me know if you have any questions in the future!

southfour! · September 14th, 2011, 04:01 PM

this is the reason i bought my wheels from you guys, and not some no name company.

Awesome service

V8POWA! · September 14th, 2011, 04:27 PM

awwyeee go AM!

AMChrisYoung · September 15th, 2011, 04:30 PM

Originally Posted by southfour

this is the reason i bought my wheels from you guys, and not some no name company.

Awesome service

Originally Posted by V8POWA!

awwyeee go AM!

Thanks for the kind words, guys!

It's always nice to see the positivity that comes from this forum!

We <3 our modded family!

BML99 · September 15th, 2011, 04:57 PM

Yep, this is why I put quarter window decals on the 1996 and tell everyone I meet about you guys if they ask where I get parts.

One time a while ago I actually had a customer call me and ask if I was "the guy with the white mustang with the cold air intake kit", so I said yeah and he asks where I got it. Tell him it was AM and they are great with free shipping and lots of stuff.

AMChrisYoung · September 17th, 2011, 04:10 PM

Originally Posted by BML99

Yep, this is why I put quarter window decals on the 1996 and tell everyone I meet about you guys if they ask where I get parts.

One time a while ago I actually had a customer call me and ask if I was "the guy with the white mustang with the cold air intake kit", so I said yeah and he asks where I got it. Tell him it was AM and they are great with free shipping and lots of stuff.

That's awesome!

Thanks for your support!

PM me your email address!

Ace417 · September 18th, 2011, 11:37 AM

Yikes!

Ill snd this thing out monday, once i get the new rim off and swap over the old centercap.

the one thing i didnt think about

BML99 · September 18th, 2011, 01:46 PM

Originally Posted by AMChrisYoung

That's awesome!

Thanks for your support!

PM me your email address!

Sent! And anytime, I'm a big supporter!

AMChrisYoung · September 19th, 2011, 03:02 PM

Originally Posted by BML99

Sent! And anytime, I'm a big supporter!

Check your PMs

AMChrisYoung · September 19th, 2011, 03:05 PM

Originally Posted by Ace417

Yikes!

Ill snd this thing out monday, once i get the new rim off and swap over the old centercap. the one thing i didnt think about

Glad we were able to get you straightened out.

That definitely doesn't look good!

Let me know if you have any questions in the future!

September 12th, 2011, 05:00 PM	#4
AMChrisYoung Authorized Vendor 1987 Mustang LX 5.0 Join Date: Oct 2009 Location: Malvern, PA Posts: 626 iTrader: 0 reviews	PM'd you back. Please let me know if you do not hear from Tim. Thanks again! Have a great night! __________________ Chris Young \| AmericanMuscle.com Toll Free: 866.727.1266 \| M-F 9AM-9PM EST \| Sat 10AM-4PM EST Bama Hotline: 888.226.9764 \| M-F 9AM-5:30PM EST \| Sat 10AM-4PM EST GET UP TO $200 TOWARDS YOUR NEXT PURCHASE FROM AM! Free Same-Day Shipping!

September 13th, 2011, 10:50 PM	#7
brianm Hardcore Enthusiast 2011 ram 1500 hemi Join Date: Sep 2007 Location: sylvan lake, alberta Posts: 1,336 iTrader: 0 reviews	great stuff guys __________________ vmp500 hp. jba lts. powerhouse d/s Sold

September 13th, 2011, 10:54 PM	#8
Seabee Whatever it originally would be 05 Saleen #824 Fast as fuck Join Date: Mar 2007 Location: San Diego Ca/Beach Park IL Posts: 7,472 iTrader: 4 reviews	Fill us in __________________ MILITARY CREW ANTI ILLEGALS CREW FOUNDER

September 14th, 2011, 08:47 AM	#10
Lefty Resident DJ '01 Cobra Vert. Join Date: Jun 2007 Location: Mechanicsburg, PA Posts: 28,701 iTrader: 12 reviews	Holy cow Nice job AM for taking care of this __________________ 2008 Acura TL Type-S (the daily) 2006 Yamaha R6 50th Anniversary Edition (the other toy)

September 14th, 2011, 04:01 PM	#12
southfour! Not Banned 2000 Mustang V6 2000 Silverado 1500 Join Date: Jan 2010 Location: Calgary, Canada Posts: 4,545 iTrader: 3 reviews	this is the reason i bought my wheels from you guys, and not some no name company. Awesome service __________________ H/C/I V6 BMC Member: 12521 Cam Video My Build Thread

September 14th, 2011, 04:27 PM	#13
V8POWA! POWA! 24/7 fukkers 1996 Mustang GT 1 @ 1 Join Date: Dec 2009 Location: Cali 805 Posts: 4,824 iTrader: 1 reviews	awwyeee go AM! __________________ Check Out My Build Thread!

September 15th, 2011, 04:57 PM	#15
BML99 MM Gaming Guru 2004 Redfire Deluxe GT 42@42 Join Date: Jan 2010 Location: Mauldin, SC Posts: 5,508 iTrader: 5 reviews	Yep, this is why I put quarter window decals on the 1996 and tell everyone I meet about you guys if they ask where I get parts. One time a while ago I actually had a customer call me and ask if I was "the guy with the white mustang with the cold air intake kit", so I said yeah and he asks where I got it. Tell him it was AM and they are great with free shipping and lots of stuff. __________________ "From a small spark the giant flame is blown" -Dante Alighieri -RIP RLW- "Shitdick, TOB is throw out bearing XOXO" -TitsMcGee aka Graystang

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