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Old September 10th, 2011, 02:14 PM   #1
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2007 GT
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Help :(


AM, one of my rims has cracked, causing a daily loss of tire pressure. This is the only set of rims and tires that are useable. Is there a way I can buy a replacement and send the defective one back as a return for a refund? Thats really my only option right now as i dont have money for new tires on my other set of rims
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Originally Posted by mcqueen View Post
I can confirm this. More than once he's woken me up in the middle of the night, banging on my window, bare ass naked, yelling something about being chased by Donald Duck
Originally Posted by Lefty View Post
Nice snatch, Rob
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Old September 10th, 2011, 03:30 PM   #2
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1987 Mustang LX 5.0
 
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Originally Posted by Ace417 View Post
AM, one of my rims has cracked, causing a daily loss of tire pressure. This is the only set of rims and tires that are useable. Is there a way I can buy a replacement and send the defective one back as a return for a refund? Thats really my only option right now as i dont have money for new tires on my other set of rims


I'm terribly sorry to hear you are having trouble with one of your rims?
How did it crack? Do you still have your order number?

Please PM me with your order number or email address, so that I may look into it for you!

Have a great weekend!
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Old September 11th, 2011, 02:49 PM   #3
Senor Tini
 
2007 GT
slower than a speeding bullet
 
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Sent you a PM!
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Originally Posted by mcqueen View Post
I can confirm this. More than once he's woken me up in the middle of the night, banging on my window, bare ass naked, yelling something about being chased by Donald Duck
Originally Posted by Lefty View Post
Nice snatch, Rob
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Old September 12th, 2011, 05:00 PM   #4
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1987 Mustang LX 5.0
 
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PM'd you back.

Please let me know if you do not hear from Tim.

Thanks again!

Have a great night!
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Old September 13th, 2011, 09:44 AM   #5
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2007 GT
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Holy crap you guys are awesome! I wasnt expecting anywhere near that kind of service!
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Originally Posted by mcqueen View Post
I can confirm this. More than once he's woken me up in the middle of the night, banging on my window, bare ass naked, yelling something about being chased by Donald Duck
Originally Posted by Lefty View Post
Nice snatch, Rob
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Old September 13th, 2011, 04:44 PM   #6
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2007 Mustang GT
 
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Originally Posted by Ace417 View Post
Holy crap you guys are awesome! I wasnt expecting anywhere near that kind of service!
Guess you heard from Tim!?

Glad to hear he was able to help!
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Old September 13th, 2011, 10:50 PM   #7
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great stuff guys
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Old September 13th, 2011, 10:54 PM   #8
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Fill us in
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Old September 14th, 2011, 08:14 AM   #9
Senor Tini
 
2007 GT
slower than a speeding bullet
 
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Well, here are the pictures of the crack, for starters.






AM overnighted me a new rim. It should be here today. Return shipping is covered as well as the MOUNTING AND BALANCING for the new rim. I am blown away with the level of customer appreciation here. Outstanding.
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Originally Posted by mcqueen View Post
I can confirm this. More than once he's woken me up in the middle of the night, banging on my window, bare ass naked, yelling something about being chased by Donald Duck
Originally Posted by Lefty View Post
Nice snatch, Rob
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Old September 14th, 2011, 08:47 AM   #10
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Holy cow

Nice job AM for taking care of this
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Old September 14th, 2011, 03:52 PM   #11
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1987 Mustang LX 5.0
 
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Originally Posted by Ace417 View Post
Well, here are the pictures of the crack, for starters.



AM overnighted me a new rim. It should be here today. Return shipping is covered as well as the MOUNTING AND BALANCING for the new rim. I am blown away with the level of customer appreciation here. Outstanding.
Thanks for your kind words/patience and understanding!!

I'm happy that Tim looked at your order/situation and was able to rectify it for you!

Please let me know if you have any questions in the future!
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Old September 14th, 2011, 04:01 PM   #12
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this is the reason i bought my wheels from you guys, and not some no name company.

Awesome service
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Old September 14th, 2011, 04:27 PM   #13
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awwyeee go AM!
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Old September 15th, 2011, 04:30 PM   #14
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Originally Posted by southfour View Post
this is the reason i bought my wheels from you guys, and not some no name company.

Awesome service
Originally Posted by V8POWA! View Post
awwyeee go AM!

Thanks for the kind words, guys!

It's always nice to see the positivity that comes from this forum!

We <3 our modded family!
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Old September 15th, 2011, 04:57 PM   #15
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2004 Redfire Deluxe GT
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Yep, this is why I put quarter window decals on the 1996 and tell everyone I meet about you guys if they ask where I get parts.

One time a while ago I actually had a customer call me and ask if I was "the guy with the white mustang with the cold air intake kit", so I said yeah and he asks where I got it. Tell him it was AM and they are great with free shipping and lots of stuff.

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Old September 17th, 2011, 04:10 PM   #16
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Originally Posted by BML99 View Post
Yep, this is why I put quarter window decals on the 1996 and tell everyone I meet about you guys if they ask where I get parts.

One time a while ago I actually had a customer call me and ask if I was "the guy with the white mustang with the cold air intake kit", so I said yeah and he asks where I got it. Tell him it was AM and they are great with free shipping and lots of stuff.


That's awesome!

Thanks for your support!

PM me your email address!
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Toll Free: 866.727.1266 | M-F 9AM-9PM EST | Sat 10AM-4PM EST
Bama Hotline: 888.226.9764 | M-F 9AM-5:30PM EST | Sat 10AM-4PM EST
GET UP TO $200 TOWARDS YOUR NEXT PURCHASE FROM AM!
Free Same-Day Shipping!
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Old September 18th, 2011, 11:37 AM   #17
Senor Tini
 
2007 GT
slower than a speeding bullet
 
Join Date: Oct 2008
Location: Richmond
Posts: 8,068
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Yikes!

Ill snd this thing out monday, once i get the new rim off and swap over the old centercap. the one thing i didnt think about
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Originally Posted by mcqueen View Post
I can confirm this. More than once he's woken me up in the middle of the night, banging on my window, bare ass naked, yelling something about being chased by Donald Duck
Originally Posted by Lefty View Post
Nice snatch, Rob
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Old September 18th, 2011, 01:46 PM   #18
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Originally Posted by AMChrisYoung View Post
That's awesome!

Thanks for your support!

PM me your email address!
Sent! And anytime, I'm a big supporter!
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-RIP RLW-

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Old September 19th, 2011, 03:02 PM   #19
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1987 Mustang LX 5.0
 
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Originally Posted by BML99 View Post
Sent! And anytime, I'm a big supporter!
Check your PMs
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Old September 19th, 2011, 03:05 PM   #20
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1987 Mustang LX 5.0
 
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Originally Posted by Ace417 View Post


Yikes!

Ill snd this thing out monday, once i get the new rim off and swap over the old centercap. the one thing i didnt think about


Glad we were able to get you straightened out.

That definitely doesn't look good!

Let me know if you have any questions in the future!
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Toll Free: 866.727.1266 | M-F 9AM-9PM EST | Sat 10AM-4PM EST
Bama Hotline: 888.226.9764 | M-F 9AM-5:30PM EST | Sat 10AM-4PM EST
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