Slightly annoyed, but still impressed

brianadams03 · November 19th, 2011, 01:36 AM

So, Monday morning I ordered this Machined Black GT500 Rims and Nittos. Of course me being me couldn't leave well enough alone and did more research on the rims and tires I had just purchased. I happened to find the same rims and tires(285 instead of 275 for rears) here -->cruizinconceptswholesale.com.(of course I couldn't find them beforehand....)

So on the other site they are $175 cheaper(after 285's are factored into the price) after shipping. I called AM the same afternoon telling them I had found them cheaper on another website and I know I've already submitted the order if there was anything they could do to help me out. Got a 10%(really only 4% more since we get a 6% here on the site....) on future purchases. Debated canceling the order before it left the building but by the time I got home, they were already shipped, impressive btw. I'm somewhat thankful I was given a 10% coupon(even though it doesn't stack w/ price matching.....) but still would have been nice if I got a coupon to entice me back to the site, but a 10% off code seems like a low ball since the forum already gets 6%.

SNmustang95 · November 19th, 2011, 01:48 AM

I'd email Chris rose or contact chris young. They'd be glad to help you out in anyway that they could. They both have given me over my expectations in everything (Chris rose with discounts. And Chris young with trying to get one product in for me

)

AMChrisYoung · November 20th, 2011, 03:16 PM

Brian,
I'm both sorry and glad at the same time to hear this. Sorry that our parts experts weren't able to help you out, but glad that the order was fulfilled so quickly.

Shoot me a PM with your order number. I will look into it further for you.

Thank you for your patience and understanding. Have a great rest of the weekend!

brianadams03 · December 27th, 2011, 03:18 PM

Wanted to say thanks again for the help Chris(meant to do this earlier sorry)! Thanks for going above and beyond to help with my order. Definitely a lifetime customer! Hope Christmas was good for you guys and have a happy New Year!!

AMChrisYoung · December 27th, 2011, 03:45 PM

Originally Posted by brianadams03

Wanted to say thanks again for the help Chris(meant to do this earlier sorry)! Thanks for going above and beyond to help with my order. Definitely a lifetime customer! Hope Christmas was good for you guys and have a happy New Year!!

My pleasure, Brian! I was happy to help! Glad to hear that we could get you taken care of!

Hope you had a wonderful holiday! Have a safe/happy holiday!

November 19th, 2011, 01:36 AM	#1
brianadams03 Regular 2011 Mustang GT Premium 12.995 @ 106.89 Join Date: Nov 2010 Location: Madison, MS Posts: 302 iTrader: 0 reviews	Slightly annoyed, but still impressed So, Monday morning I ordered this Machined Black GT500 Rims and Nittos. Of course me being me couldn't leave well enough alone and did more research on the rims and tires I had just purchased. I happened to find the same rims and tires(285 instead of 275 for rears) here -->cruizinconceptswholesale.com.(of course I couldn't find them beforehand....) So on the other site they are $175 cheaper(after 285's are factored into the price) after shipping. I called AM the same afternoon telling them I had found them cheaper on another website and I know I've already submitted the order if there was anything they could do to help me out. Got a 10%(really only 4% more since we get a 6% here on the site....) on future purchases. Debated canceling the order before it left the building but by the time I got home, they were already shipped, impressive btw. I'm somewhat thankful I was given a 10% coupon(even though it doesn't stack w/ price matching.....) but still would have been nice if I got a coupon to entice me back to the site, but a 10% off code seems like a low ball since the forum already gets 6%. __________________ 2011 GT MT-82 - Current 2010 GT Silver - Sold 2004 Mach 1 White- R.I.P.

November 20th, 2011, 03:16 PM	#3
AMChrisYoung Authorized Vendor 1987 Mustang LX 5.0 Join Date: Oct 2009 Location: Malvern, PA Posts: 626 iTrader: 0 reviews	Brian, I'm both sorry and glad at the same time to hear this. Sorry that our parts experts weren't able to help you out, but glad that the order was fulfilled so quickly. Shoot me a PM with your order number. I will look into it further for you. Thank you for your patience and understanding. Have a great rest of the weekend! __________________ Chris Young \| AmericanMuscle.com Toll Free: 866.727.1266 \| M-F 9AM-9PM EST \| Sat 10AM-4PM EST Bama Hotline: 888.226.9764 \| M-F 9AM-5:30PM EST \| Sat 10AM-4PM EST GET UP TO $200 TOWARDS YOUR NEXT PURCHASE FROM AM! Free Same-Day Shipping!

December 27th, 2011, 03:18 PM	#4
brianadams03 Regular 2011 Mustang GT Premium 12.995 @ 106.89 Join Date: Nov 2010 Location: Madison, MS Posts: 302 iTrader: 0 reviews	Wanted to say thanks again for the help Chris(meant to do this earlier sorry)! Thanks for going above and beyond to help with my order. Definitely a lifetime customer! Hope Christmas was good for you guys and have a happy New Year!! __________________ 2011 GT MT-82 - Current 2010 GT Silver - Sold 2004 Mach 1 White- R.I.P.

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