Shops and core charges, question.
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Old August 22nd, 2011, 03:25 AM   #1
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Shops and core charges, question.


I recently did a brake job for a friend. Pads, rotor, and front calipers. The passenger front caliper piston was mangled (never seen anything like it) so I took the front calipers to AutoZone. I paid $74 for both after core.

My friend asked me how much would a shop usually charge and I honestly didn't know because I didn't know if shops did the core charge "thing." The calipers would have been $70 each, but I got them for $37 each because I took the old ones back.

Do repair shops do the core charge and pass the savings on, do they do the core and pocket the money, or something else?
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Old August 30th, 2011, 06:27 AM   #2
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It is normally the right thing to do is pass on the core charge savings to the customer. If the core is non-refundable (due to the part being non-rebuildable) then you pass the core charge on to the customer. I think you were lucky about the caliper piston being mangled that you got a refund on the core charge, My understanding is, when they rebulid the caliper, they refurnish the piston and re-ring it.
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Old September 13th, 2011, 09:01 PM   #3
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i work for a bodyshop if it is customer out of pocket pass the savings if it is insurance take them to the bank.
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