How I got screwed by The Southern Outlaw Shop....
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Old January 29th, 2011, 09:26 PM   #1
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How I got screwed by The Southern Outlaw Shop....


The Southern Outlaw Shop - Yellow Bullet Forums



Cliffnotes:
Ordered two sumped tanks from The southern outlaw shop. 99-04, baffled, return line seperated from the feed, add a drain and -12an fittings. The tanks are to be direct bolt-ins using GT parts.
Prepaid $640; $320 each for two tanks delivered thru paypal.
Was promised delivery in two weeks.
Was given a new excuse every other week. "We had to special order the fittings" "Still waiting on the fittings to ship" "Waiting on special valve for the drain" "Waiting on special boxes that were ordered" etc....
After two months this thread on Yellowbullet was created to get them motivated.
A friend of the shop noticed the thread on yellowbullet and convinced SOS to finally ship them.
Once they showed up they were two rusted foxbody tanks with no baffles, the return line was 3" from the feed.



We called and told him that they were nothing like what we had discussed.
The owner had no idea that a foxboday tank was different than a 99-04.
Took pictures of a newer tank to show Chris that they were different.
After a few days we finally talked them into allowing us to ship them back.
Shipped them COD as they requested.
Paid around $70 to ship them back.
They refused to receive the tanks and didn't bother to call us to tell us that they had.
The tanks are now back in Virginia waiting for us to pay for the return shipping.
Jeff called them back today and was cussed out over the phone. Basically was told he was a dumbass for not making them work.
When it comes down to it if they were baffled as said in the advertisement on their site we would probably have just cleaned them up and made them work.

Link to what we based the order off of.
http://www.thesouthernoutlawshop.com...k=1&Itemid=165

This is what we ended up getting from glen's performance. $400 each and everything is perfect on them. Both tanks are brand new, baffled, the return is discharged outside of the sump and it will accept all of the original accessories. Hell even my fuel filler neck will fit in it.
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Old January 29th, 2011, 09:41 PM   #2
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Old January 29th, 2011, 10:07 PM   #3
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reps to sick fox!

thats really shitty man.....
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Old January 29th, 2011, 10:27 PM   #4
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LOL sickfox
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Old January 29th, 2011, 10:48 PM   #5
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Originally Posted by sickfox View Post
That's what I am hoping for. In my conversations with Chris he was already PO that there was a thread on Yellow Bullet. It's funny though, it's not the only one. I am thinking about compiling them.
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Old January 29th, 2011, 10:52 PM   #6
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ITs bad enough we have to deal with regular guys ripping people off, now we have all these businesses doing it? I mean WTF its seems more and more common these days.
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Old January 29th, 2011, 11:23 PM   #7
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wait now..... im curious lol
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Old January 30th, 2011, 12:23 AM   #8
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:kettlecornbecausepopcornsucks
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Old January 30th, 2011, 10:39 AM   #9
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Originally Posted by BWAL View Post
:kettlecornbecausepopcornsucks


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Old January 30th, 2011, 02:57 PM   #10
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That sucks Billy. Hope you get your money back. I read the linked thread. Seems a lot of people aren't happy with this tool.
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Old January 30th, 2011, 03:51 PM   #11
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I never understand why people will start a business and then try and scam people. They're pretty much wasting their time b/c its almost guaranteed they'll go under. So stupid.
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Old January 30th, 2011, 04:00 PM   #12
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Well this is the 8th link down on a google search for the southern outlaw shop.
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Old January 30th, 2011, 04:53 PM   #13
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Well all of these threads got their attention like I thought they would. Chris called today and said I misunderstood him on his shipping directions and was still willing to give the money back. I sent them COD for the amount paid for the tanks $640 + the shipping.
He says that he had told us to only send them COD for the shipping amount but as far as Jeff and I recall he told us the cost of the tanks + the shipping. He says he would not accept them because he was not going to be able to inspect the tanks prior to paying for them. I asked him why he didn't call us rather than refusing the shipment and I was told that they were extremely busy. Apparently this bad publicity has actually sent them more work? Atleast that is what he thinks.
So anyways he wants me to send them back to him again for the shipping amount and then he will pay us back for the parts. I told him that I needed to see what the post office was willing to do and I would call him tomorrow. I'm really not sure which way to go with this yet. The guy does seem like he is willing to clear his name but man this is becoming a major PITA because he won't pick up the phone and call me when he has an issue.
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Old January 31st, 2011, 05:50 AM   #14
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I'd file a claim with BBB while you're at it. It may not help you, but it might help the next guy.
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Old January 31st, 2011, 08:52 AM   #15
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Tell him to SEND YOU the money first and then YOU will send him his shit back...
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Old January 31st, 2011, 09:07 AM   #16
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Right, I wouldnt chance him douchebaggin you again and then you end up out of more money.
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Old January 31st, 2011, 03:57 PM   #17
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sounds like this guy needs a visit from some local thugs..... you know just an old school "talking to" show him not to mess with peoples money
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Old January 31st, 2011, 08:10 PM   #18
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Well as of right now the guy seems to be making attempts to make things right. I'm still waiting for him to return my call from today. We'll see what happens.
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Old February 8th, 2011, 09:54 AM   #19
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Any more word on this?
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Old February 8th, 2011, 02:03 PM   #20
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not yet, I talked to Chris a week ago and was told he was going to check with the post office to see what could be done from his side. I haven't heard back from him since. I've tried calling a few times and have yet to get him to call me back.
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