Lethal Performance

1Badsnake · February 6th, 2008, 02:40 PM

On a recent order of MAC exhaust parts, a situation arose that they had NO long tube headers in stock. Come to find out that they had charged the full amount of the order even before the product had shipped. Needless to say, I was upset. After phoning several times, all I got was " we don't know when they will be in." This went on for almost a month. I waited a month because I really like MAC exhaust products and their price is right. Finally, I was told that it could be approximately another 2-4 more weeks. At this point I was really angry. So, I told them to can the order and refund my CC account. No apologies or anything. Poor customer service and they will not return your calls or e-mails in a timely fashion. So, steer clear of Lethal Performance.

sonicblue · February 14th, 2008, 05:21 PM

sorry to hear about your bad experience. i made a big order from them about a year ago and they got it perfect. hopefully yours was just a fluke

1Badsnake · February 17th, 2008, 07:39 PM

I was sorry too. I was spending about $1000.00 on the order. Thank God I found LMPerformance, literally they are a faith based company who had better pricing and had the items in stock. I would highly recommend LMPerformance. Their customer service was super, from order to delivery.

itschristorres8 · February 17th, 2008, 10:33 PM

lethal is usually pretty legit
they started right here where i live in florida
they sponsor out mustangchallenges at race tracks

suprised this happen

KingChronic · February 18th, 2008, 12:16 PM

lethal is a great company, im sorry you possibly had a bad experience, but it ussually isnt like this.

MAC has been on backorder's for awhie now, their exhaust products are the shit, and people are ordering faster than they can make them.

sonicblue · February 19th, 2008, 04:38 PM

they were very helpful with me and will usually cut you some deals if you negotiate with them a little. i really hope yours was a isolated incident cause they seemed like stand up guys when i dealt with them

1Badsnake · February 20th, 2008, 07:22 AM

Well, instead of geting the Mac system I opted for the Kooks LT's 1 3/4- 1 7/8 x 3 and 3" system x with cats (damn Virginia). Although they Lethal maybe stand up, I felt like I was getting the run around. All I want to say is they were less than adequate in the communication department. The refund was pretty swift and I just recently received a sort of apology note. For me reputation is most important and if you don't communicate you can easily lose your good rep. Thanks for your input guys, maybe someday I will give them another chance.

sonicblue · February 20th, 2008, 09:46 AM

good choice goingwith kooks. they are some of the best quality out there

forst1 · March 5th, 2008, 05:35 PM

this had to be a fluke. i have presonally ordered from these guys at least 20 time for no less than 300.00

each time. man, it had to be a fluke. sometimes big outfits just expect that backorders are understood. sorry to hear it bro

forst1 · March 5th, 2008, 05:36 PM

Originally Posted by sonicblue

good choice goingwith kooks. they are some of the best quality out there

+100 THE best hands down. can u say lifetime warranty? worth every penny

February 6th, 2008, 02:40 PM	#1
1Badsnake Regular 2003 Mustang Cobra Join Date: May 2007 Location: Chesapeake, Virginia Posts: 133	Lethal Performance On a recent order of MAC exhaust parts, a situation arose that they had NO long tube headers in stock. Come to find out that they had charged the full amount of the order even before the product had shipped. Needless to say, I was upset. After phoning several times, all I got was " we don't know when they will be in." This went on for almost a month. I waited a month because I really like MAC exhaust products and their price is right. Finally, I was told that it could be approximately another 2-4 more weeks. At this point I was really angry. So, I told them to can the order and refund my CC account. No apologies or anything. Poor customer service and they will not return your calls or e-mails in a timely fashion. So, steer clear of Lethal Performance.

February 14th, 2008, 05:21 PM	#2
sonicblue Hardcore Enthusiast 1990 GT Join Date: Aug 2006 Location: dalzell, south carolina Posts: 1,423	sorry to hear about your bad experience. i made a big order from them about a year ago and they got it perfect. hopefully yours was just a fluke __________________ 1990 5.0 getting all fixed up for next season 2004 mustang gt 520rwhp, 491 trq sold

February 17th, 2008, 10:33 PM	#4
itschristorres8 I Post Entirely Way Too Much 2000 Mustang V6 n proud 13.1@107mph 2.1-60' Join Date: Aug 2006 Location: south florida Posts: 13,082	lethal is usually pretty legit they started right here where i live in florida they sponsor out mustangchallenges at race tracks suprised this happen __________________ Check out my site: www.crtperformance.webs.com

February 18th, 2008, 12:16 PM	#5
KingChronic Hardcore Enthusiast 04 Whipple Cobra Fuckin Fast Join Date: Dec 2007 Location: Alexandria, VA Posts: 2,429	lethal is a great company, im sorry you possibly had a bad experience, but it ussually isnt like this. MAC has been on backorder's for awhie now, their exhaust products are the shit, and people are ordering faster than they can make them. __________________ 04 Torch Red Cobra #456 of 3768 born on 11/21/03

February 19th, 2008, 04:38 PM	#6
sonicblue Hardcore Enthusiast 1990 GT Join Date: Aug 2006 Location: dalzell, south carolina Posts: 1,423	they were very helpful with me and will usually cut you some deals if you negotiate with them a little. i really hope yours was a isolated incident cause they seemed like stand up guys when i dealt with them __________________ 1990 5.0 getting all fixed up for next season 2004 mustang gt 520rwhp, 491 trq sold

February 17th, 2008, 07:39 PM	#3
1Badsnake Regular 2003 Mustang Cobra Join Date: May 2007 Location: Chesapeake, Virginia Posts: 133	I was sorry too. I was spending about $1000.00 on the order. Thank God I found LMPerformance, literally they are a faith based company who had better pricing and had the items in stock. I would highly recommend LMPerformance. Their customer service was super, from order to delivery.

February 20th, 2008, 07:22 AM	#7
1Badsnake Regular 2003 Mustang Cobra Join Date: May 2007 Location: Chesapeake, Virginia Posts: 133	Well, instead of geting the Mac system I opted for the Kooks LT's 1 3/4- 1 7/8 x 3 and 3" system x with cats (damn Virginia). Although they Lethal maybe stand up, I felt like I was getting the run around. All I want to say is they were less than adequate in the communication department. The refund was pretty swift and I just recently received a sort of apology note. For me reputation is most important and if you don't communicate you can easily lose your good rep. Thanks for your input guys, maybe someday I will give them another chance.

February 20th, 2008, 09:46 AM	#8
sonicblue Hardcore Enthusiast 1990 GT Join Date: Aug 2006 Location: dalzell, south carolina Posts: 1,423	good choice goingwith kooks. they are some of the best quality out there __________________ 1990 5.0 getting all fixed up for next season 2004 mustang gt 520rwhp, 491 trq sold

March 5th, 2008, 05:35 PM	#9
forst1 Newbie Join Date: Jul 2007 Posts: 31	this had to be a fluke. i have presonally ordered from these guys at least 20 time for no less than 300.00 each time. man, it had to be a fluke. sometimes big outfits just expect that backorders are understood. sorry to hear it bro

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