no support....

minigunner7point62 · August 23rd, 2008, 11:37 AM

I have had my Sniper tuner for over a year now and have yet to gain any support for it from anyone, except Jugalo. Needless to say, I am pretty pissed off for no dealer help either!

In order for me to sell this, do I need to put my original tune back into the vehicle? and how can I unlock the tuner so both positions are open for the buyer?

As far as my next tuner, SCT maybe.... but doesn't someone on here have a four position chip with different tunes loaded on it? Model and tuner please if you have this info.

ByPopularDemand · August 23rd, 2008, 02:30 PM

Yeah go with an sct next time. And youll prolly wanna go back to stock then sell the tunr

ricerraper33 · August 23rd, 2008, 02:35 PM

ya u have to put your car back to stock in order for anyone else to use it.

minigunner7point62 · August 23rd, 2008, 02:41 PM

So by going back to the original tune, it will automatically open that position up on the tuner?

Not even really sure if I'll get another one. To me, you need the wideband and some minor tuning knowledge to get anything out of them. Maybe I'm jaded because of the Sniper. This is why I wanted to know about a four position chip also.

ByPopularDemand · August 23rd, 2008, 02:52 PM

Not sure on opening the second position, but your best bet is to sell it and get an sct an take it to someone who tunes with them

2002BLGT · August 24th, 2008, 01:15 PM

Originally Posted by minigunner7point62

So by going back to the original tune, it will automatically open that position up on the tuner?

Not even really sure if I'll get another one. To me, you need the wideband and some minor tuning knowledge to get anything out of them. Maybe I'm jaded because of the Sniper. This is why I wanted to know about a four position chip also.

What have you had problems with the Sniper , I have been on this board for a while and everyone knows I have helped every Sniper customer even ones that are not my own , I think I PMed you a while back but I dont recall getting a reply

2002BLGT · August 24th, 2008, 01:24 PM

Installed Sniper....

I looked at your previous post and this was your first post after you installed it and you were happy with it ? What happened afterwards because I dont see a single post here about any problems you have had ? And I guess you have a different name on Snipertuningforums.com because I dont see any post by you over there

WLJohnson05 · August 24th, 2008, 04:25 PM

Originally Posted by minigunner7point62

I have had my Sniper tuner for over a year now and have yet to gain any support for it from anyone, except Jugalo. Needless to say, I am pretty pissed off for no dealer help either! In order for me to sell this, do I need to put my original tune back into the vehicle? and how can I unlock the tuner so both positions are open for the buyer?

As far as my next tuner, SCT maybe.... but doesn't someone on here have a four position chip with different tunes loaded on it? Model and tuner please if you have this info.

who did u ask? willie will help you and i kno a decent amount about it too...

2002BLGT · August 24th, 2008, 06:03 PM

Originally Posted by WLJohnson05

who did u ask? willie will help you and i kno a decent amount about it too...

I dont get it , he got it a year ago , put it on and got on here talking about how great it was , then all of a sudden he cant get any support for an unknown issue , and I dont see any post about the issue on here , or on the Sniper tuning forums........

minigunner7point62 · August 25th, 2008, 12:57 AM

PMd 2002BLGT. If this offended anyone I appologize. It was not meant to in any way. My original post to this thread stems from something a while back while trying to contact Sniper. I also have not found anyone in the Dallas area who supports this programming sofware, so it's been difficult trying to learn how to use its outstanding capability. Admittedly, I have not recently tried to contact them again and I will resolve this. I am extremely interested in learning to use this or any software to program my vehicle, especially when it comes to timing and A/F ratios.

Again, sorry for the flame.
Respectfully, Jeremy

2002BLGT · August 25th, 2008, 12:07 PM

Originally Posted by minigunner7point62

PMd 2002BLGT. If this offended anyone I appologize. It was not meant to in any way. My original post to this thread stems from something a while back while trying to contact Sniper. I also have not found anyone in the Dallas area who supports this programming sofware, so it's been difficult trying to learn how to use its outstanding capability. Admittedly, I have not recently tried to contact them again and I will resolve this. I am extremely interested in learning to use this or any software to program my vehicle, especially when it comes to timing and A/F ratios.

Again, sorry for the flame.
Respectfully, Jeremy

Mike Wilson , Dallas Mustang 1-800-Mustang

Sniper Tuning Forums - Login

All you had to do is ask the right person

Call and ask to speak with Mike and make a dyno appointment if you want to get the most out of it

dgt_mustang · August 25th, 2008, 06:09 PM

Originally Posted by minigunner7point62

PMd 2002BLGT. If this offended anyone I appologize. It was not meant to in any way. My original post to this thread stems from something a while back while trying to contact Sniper. I also have not found anyone in the Dallas area who supports this programming sofware, so it's been difficult trying to learn how to use its outstanding capability. Admittedly, I have not recently tried to contact them again and I will resolve this. I am extremely interested in learning to use this or any software to program my vehicle, especially when it comes to timing and A/F ratios.

Again, sorry for the flame.
Respectfully, Jeremy

sounds like something the sniper company paid you to say!!!! j/k

minigunner7point62 · August 25th, 2008, 11:20 PM

No they did not pay me to say it.

Some of it is my fault on using the programmer and then again their customer service a year ago was a little of off the mark. I was just thinking of going to a better supported device, but now that I have someone offering to help, I'll give it another shot and see what happens.

2002BLGT · August 26th, 2008, 09:59 AM

Mustang Parts Online Restoration and Performance Superstore

For late-model, computer-controlled vehicles, DM specializes in Ford, GM and most late model Dodge vehicles using Diablo, HP Tuners, SCT and Sniper Software.

third paragraph first sentence , call and ask for Mike directly

minigunner7point62 · August 27th, 2008, 12:55 AM

Thanks for the info Willie...

August 23rd, 2008, 11:37 AM	#1
minigunner7point62 Regular 2004 3.8 and love it! Quarter mile, whats a quarter mile? Join Date: Jun 2007 Location: Dallas Posts: 171	no support.... I have had my Sniper tuner for over a year now and have yet to gain any support for it from anyone, except Jugalo. Needless to say, I am pretty pissed off for no dealer help either! In order for me to sell this, do I need to put my original tune back into the vehicle? and how can I unlock the tuner so both positions are open for the buyer? As far as my next tuner, SCT maybe.... but doesn't someone on here have a four position chip with different tunes loaded on it? Model and tuner please if you have this info. __________________ I don't play well with others!

August 23rd, 2008, 02:30 PM	#2
ByPopularDemand Hardcore Enthusiast 2000 V6 Join Date: Jan 2007 Location: Albuquerque Posts: 2,559	Yeah go with an sct next time. And youll prolly wanna go back to stock then sell the tunr __________________ 2000 V6 vert Mac LT headers, Mac O/R H-pipe, Mac CAI, ASP 25% underdrive pulley(r.i.p), SCT tune, 8.8 rear and 4.10 gears.

August 23rd, 2008, 02:35 PM	#3
ricerraper33 Enthusiast Join Date: Aug 2007 Location: Naples Florida Posts: 848	ya u have to put your car back to stock in order for anyone else to use it. __________________ full exhaust custom H pipe,cai, t-spacer, ud pulleys, 75 wet shot of nitrous, mach 1 rims, Xcal 2 custom tuned nitrous 87 93 octane VMP 9.1@80.07in the 1/8th mile.. thats the slow car! 2006 honda cbr 600rr for the fastness!

August 23rd, 2008, 02:41 PM	#4
minigunner7point62 Regular 2004 3.8 and love it! Quarter mile, whats a quarter mile? Join Date: Jun 2007 Location: Dallas Posts: 171	So by going back to the original tune, it will automatically open that position up on the tuner? Not even really sure if I'll get another one. To me, you need the wideband and some minor tuning knowledge to get anything out of them. Maybe I'm jaded because of the Sniper. This is why I wanted to know about a four position chip also. __________________ I don't play well with others!

August 23rd, 2008, 02:52 PM	#5
ByPopularDemand Hardcore Enthusiast 2000 V6 Join Date: Jan 2007 Location: Albuquerque Posts: 2,559	Not sure on opening the second position, but your best bet is to sell it and get an sct an take it to someone who tunes with them __________________ 2000 V6 vert Mac LT headers, Mac O/R H-pipe, Mac CAI, ASP 25% underdrive pulley(r.i.p), SCT tune, 8.8 rear and 4.10 gears.

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August 24th, 2008, 01:24 PM	#7
2002BLGT Enthusiast Join Date: Jun 2007 Location: Bedford VA Posts: 837	Installed Sniper.... I looked at your previous post and this was your first post after you installed it and you were happy with it ? What happened afterwards because I dont see a single post here about any problems you have had ? And I guess you have a different name on Snipertuningforums.com because I dont see any post by you over there

August 25th, 2008, 12:57 AM	#10
minigunner7point62 Regular 2004 3.8 and love it! Quarter mile, whats a quarter mile? Join Date: Jun 2007 Location: Dallas Posts: 171	PMd 2002BLGT. If this offended anyone I appologize. It was not meant to in any way. My original post to this thread stems from something a while back while trying to contact Sniper. I also have not found anyone in the Dallas area who supports this programming sofware, so it's been difficult trying to learn how to use its outstanding capability. Admittedly, I have not recently tried to contact them again and I will resolve this. I am extremely interested in learning to use this or any software to program my vehicle, especially when it comes to timing and A/F ratios. Again, sorry for the flame. Respectfully, Jeremy __________________ I don't play well with others!

August 25th, 2008, 11:20 PM	#13
minigunner7point62 Regular 2004 3.8 and love it! Quarter mile, whats a quarter mile? Join Date: Jun 2007 Location: Dallas Posts: 171	No they did not pay me to say it. Some of it is my fault on using the programmer and then again their customer service a year ago was a little of off the mark. I was just thinking of going to a better supported device, but now that I have someone offering to help, I'll give it another shot and see what happens. __________________ I don't play well with others!

August 26th, 2008, 09:59 AM	#14
2002BLGT Enthusiast Join Date: Jun 2007 Location: Bedford VA Posts: 837	Mustang Parts Online Restoration and Performance Superstore For late-model, computer-controlled vehicles, DM specializes in Ford, GM and most late model Dodge vehicles using Diablo, HP Tuners, SCT and Sniper Software. third paragraph first sentence , call and ask for Mike directly

August 27th, 2008, 12:55 AM	#15
minigunner7point62 Regular 2004 3.8 and love it! Quarter mile, whats a quarter mile? Join Date: Jun 2007 Location: Dallas Posts: 171	Thanks for the info Willie... __________________ I don't play well with others!

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