Bad Experience W/ American Muscle

dr.gonzo! · April 7th, 2009, 06:15 PM

The only problem I have had with them is that their calender did not have any hang up holes. I have never really ordered anything from them because they do not cater to the 5.0 fox.

MamaStang · April 7th, 2009, 06:17 PM

WHAT!?!??!! No hang up holes!?!?!?!

That's it - I'm sending my stuff back for a full refund!!!

Seabee · April 7th, 2009, 06:24 PM

damn thanks for reminding me about the calender. I dont knwo where i put that thing since i moved...hmmm

Traidmarx · April 10th, 2009, 11:22 PM

whats up guys i after finally talking to a supervisor i got an answer still not an answer i wanted but an answer i could and would have to live with pretty much. I chose to have them mount and balance my tires since i was ordering rims and tires, they said with race season coming up and alot of people just bringing their stangs back out for the summer that the tire guys were really backed up and that because i chose to have them mounted and balanced it would take longer to ship. I recieved them this past monday, a week after i ordered them. but he did apologize for all the confusion i was having and all the wrong info given to me by the customer service people.

Seabee · April 10th, 2009, 11:27 PM

See they were trying. And they were sorry it took a little bit

Traidmarx · April 10th, 2009, 11:29 PM

yea i mean i was cool with it once i got an answer, just every other time i called to figure out what was up seems like just to get me off the phone the person would say.."yep mr aldridge they're being sent today"

MamaStang · April 10th, 2009, 11:49 PM

Really sorry you had such a bad experience but hopefully you are happy with them??

Post up pics so we can see!

Traidmarx · April 10th, 2009, 11:56 PM

here is the car lowered with the new rims

futureMACH1racer · April 11th, 2009, 12:04 AM

I have had nothing short of a great experience from AM, time and time again they prove how great their customer service is.

MamaStang · April 11th, 2009, 12:07 AM

They look awesome!!! Great choice!

I got my wheels/tires from them too and I do remember it took a little longer for the mount/balance. But so worth it to not have to take them to a tire shop for installation.

Lefty · April 11th, 2009, 12:14 AM

That looks good man!

MikeD05GT · April 14th, 2009, 03:46 PM

always the best with AM, even with small things such as antena, always fast shipping... AMnick is always helpful too

48prerunner · May 31st, 2009, 08:29 AM

This is the problem with how quick things can happen on the internet and forums now if somebody just reads the first post or the subject they get a bad impression of A.M. It takes 13 happy customers to make up for one unhappy one

BIG STEED · October 9th, 2009, 04:01 AM

awww man dont tell me they have bad customer service..

M.P. Cobra Fan · October 9th, 2009, 10:20 AM

They don't.

pyschopath76 · October 9th, 2009, 01:48 PM

i must honestly say that i have done alot of business with AM for about 3 years now, and even messing up on my order by putting in the wrong info for the ship to/bill to address.....i have never had a bad experience with them at all. always helpful and i will continue to be a customer to them till the end. just running out of things to buy though!!

Redux · October 9th, 2009, 01:50 PM

Originally Posted by BIG STEED

awww man dont tell me they have bad customer service..

Way to necro and not even read the damn thread.

Traidmarx · October 9th, 2009, 01:59 PM

yea, i cleared everything up with them..still didn't like the customer service reps giving me the run around but as far as a company they had a reason as to why they didn't get my rims out as quickly as normal and i was cool with that. I would recommend them to anyone. After this all happened i still shopped with them. Bought 2500 worth of parts from them a few months back. So not a bad company to deal with. Customer service reps there...now thats another story all together.

96gtstang&V6 · October 9th, 2009, 08:52 PM

your car looks like mine! Bullitts FTW!!!

ajm · October 9th, 2009, 09:38 PM

Has anyone ever left a bad feedback about a product to them and had it posted on their site under the feedback section? Afterall its the products its self the person is referring to not the company.

There was a guy with a similar problem moths ago. Some dingle berry from AM said as long as its proper/professional/whatever the bad feedback will still be shown.

Even in that case has anyone seen such info on their site?

I still wont spend another dollar with this dump regardless of price.

April 7th, 2009, 06:17 PM	#22
MamaStang Top Down, Crunked Up 2005 Mustang GT Fast Enough for this old broad Join Date: Feb 2008 Location: Indiana Posts: 8,491 Blog Entries: 2 iTrader: 0 reviews	WHAT!?!??!! No hang up holes!?!?!?! That's it - I'm sending my stuff back for a full refund!!! __________________ Bassani & Topless Vert Crew Member #4 Let Me Help You Shop For The Ladies In Your Lives This Year! Click Here For Info

April 7th, 2009, 06:24 PM	#23
Seabee Whatever it originally would be 05 Saleen #824 Fast as fuck Join Date: Mar 2007 Location: San Diego Ca/Beach Park IL Posts: 7,252 iTrader: 4 reviews	damn thanks for reminding me about the calender. I dont knwo where i put that thing since i moved...hmmm __________________ MILITARY CREW ANTI ILLEGALS CREW FOUNDER

April 10th, 2009, 11:22 PM	#24
Traidmarx Hardcore Enthusiast 1995 Mustang GT SLOWER THAN OLD PEOPLE FUCK..:-( Join Date: Aug 2008 Location: Roanoke,VA Posts: 2,079 iTrader: 0 reviews	whats up guys i after finally talking to a supervisor i got an answer still not an answer i wanted but an answer i could and would have to live with pretty much. I chose to have them mount and balance my tires since i was ordering rims and tires, they said with race season coming up and alot of people just bringing their stangs back out for the summer that the tire guys were really backed up and that because i chose to have them mounted and balanced it would take longer to ship. I recieved them this past monday, a week after i ordered them. but he did apologize for all the confusion i was having and all the wrong info given to me by the customer service people. __________________ 1995 Mustang GT..4.30's,BBK Longtubes, Off Road X-Pipe,Magnaflow Catback,BBK Intake,BBK Underdrive Pulleys Walbro 255lph pump,accel dizzy,MSD Coil,MSD 8.5 Super Conductors,front sway bar removed, more coming soon.

April 10th, 2009, 11:27 PM	#25
Seabee Whatever it originally would be 05 Saleen #824 Fast as fuck Join Date: Mar 2007 Location: San Diego Ca/Beach Park IL Posts: 7,252 iTrader: 4 reviews	See they were trying. And they were sorry it took a little bit __________________ MILITARY CREW ANTI ILLEGALS CREW FOUNDER

April 10th, 2009, 11:29 PM	#26
Traidmarx Hardcore Enthusiast 1995 Mustang GT SLOWER THAN OLD PEOPLE FUCK..:-( Join Date: Aug 2008 Location: Roanoke,VA Posts: 2,079 iTrader: 0 reviews	yea i mean i was cool with it once i got an answer, just every other time i called to figure out what was up seems like just to get me off the phone the person would say.."yep mr aldridge they're being sent today" __________________ 1995 Mustang GT..4.30's,BBK Longtubes, Off Road X-Pipe,Magnaflow Catback,BBK Intake,BBK Underdrive Pulleys Walbro 255lph pump,accel dizzy,MSD Coil,MSD 8.5 Super Conductors,front sway bar removed, more coming soon.

April 10th, 2009, 11:49 PM	#27
MamaStang Top Down, Crunked Up 2005 Mustang GT Fast Enough for this old broad Join Date: Feb 2008 Location: Indiana Posts: 8,491 Blog Entries: 2 iTrader: 0 reviews	Really sorry you had such a bad experience but hopefully you are happy with them?? Post up pics so we can see! __________________ Bassani & Topless Vert Crew Member #4 Let Me Help You Shop For The Ladies In Your Lives This Year! Click Here For Info

April 10th, 2009, 11:56 PM	#28
Traidmarx Hardcore Enthusiast 1995 Mustang GT SLOWER THAN OLD PEOPLE FUCK..:-( Join Date: Aug 2008 Location: Roanoke,VA Posts: 2,079 iTrader: 0 reviews	here is the car lowered with the new rims __________________ 1995 Mustang GT..4.30's,BBK Longtubes, Off Road X-Pipe,Magnaflow Catback,BBK Intake,BBK Underdrive Pulleys Walbro 255lph pump,accel dizzy,MSD Coil,MSD 8.5 Super Conductors,front sway bar removed, more coming soon. Last edited by Traidmarx; April 11th, 2009 at 12:00 AM.

April 11th, 2009, 12:04 AM	#29
futureMACH1racer Honeybadger is Crazy 2008 F-250 Super Duty Join Date: Sep 2007 Location: United States of America Posts: 10,883 iTrader: 0 reviews	I have had nothing short of a great experience from AM, time and time again they prove how great their customer service is. __________________ RIP Travis Bilings 5/6/1982-7/5/2011 Be polite. Be professional. But have a plan to kill everyone you meet.

April 11th, 2009, 12:07 AM	#30
MamaStang Top Down, Crunked Up 2005 Mustang GT Fast Enough for this old broad Join Date: Feb 2008 Location: Indiana Posts: 8,491 Blog Entries: 2 iTrader: 0 reviews	They look awesome!!! Great choice! I got my wheels/tires from them too and I do remember it took a little longer for the mount/balance. But so worth it to not have to take them to a tire shop for installation. __________________ Bassani & Topless Vert Crew Member #4 Let Me Help You Shop For The Ladies In Your Lives This Year! Click Here For Info

April 11th, 2009, 12:14 AM	#31
Lefty The Doctor '01 Cobra Vert. Join Date: Jun 2007 Location: Mechanicsburg, PA Posts: 27,357 iTrader: 11 reviews	That looks good man! __________________ 2008 Acura TL Type-S (the daily) 2006 Yamaha R6 50th Anniversary Edition (the other toy)

April 14th, 2009, 03:46 PM	#32
MikeD05GT MM Fanatic 2005 Mustang GT Join Date: Dec 2007 Location: Cedar Grove NJ Posts: 3,207 iTrader: 0 reviews	always the best with AM, even with small things such as antena, always fast shipping... AMnick is always helpful too

May 31st, 2009, 08:29 AM	#33
48prerunner Newbie 1967 gt350 clone, & 2008 Join Date: Aug 2008 Posts: 15 iTrader: 0 reviews	This is the problem with how quick things can happen on the internet and forums now if somebody just reads the first post or the subject they get a bad impression of A.M. It takes 13 happy customers to make up for one unhappy one

October 9th, 2009, 04:01 AM	#34
BIG STEED Newbie Join Date: Oct 2009 Posts: 6 iTrader: 0 reviews	awww man dont tell me they have bad customer service.. __________________ You can see the ass from the front.

October 9th, 2009, 10:20 AM	#35
M.P. Cobra Fan It's in the details Mod! 01 Cobra Vert Nov 09/10 ROTM! Join Date: Mar 2009 Location: Ft Stewart/Naples/Hampton/Tampa Posts: 11,075 iTrader: 1 reviews	They don't. __________________ Pinup in signature by loish.net Modded Mustangs Cobra Club#007 Military Crew E5 VOTED MM's BEST SIGNATURE 2010. THANKS STANGGTR07

October 9th, 2009, 01:48 PM	#36
pyschopath76 Enthusiast 2004 Mustang GT slow as sin.... Join Date: Aug 2009 Location: Norfolk, VA Posts: 977 iTrader: 0 reviews	i must honestly say that i have done alot of business with AM for about 3 years now, and even messing up on my order by putting in the wrong info for the ship to/bill to address.....i have never had a bad experience with them at all. always helpful and i will continue to be a customer to them till the end. just running out of things to buy though!! __________________ JLT Ram Air Intake/Accufab 70mm Throttle Body & Upper Plenum/SLP Longtube Headers/SLP Catted X-pipe/SLP LM1/4.10 gears Military Crew - AZ2(AW) Black Stang Member #6

October 9th, 2009, 08:52 PM	#39
96gtstang&V6 Enthusiast 1996 Mustang GT Join Date: Feb 2007 Location: Tucson, AZ Posts: 750 iTrader: 2 reviews	your car looks like mine! Bullitts FTW!!! __________________ 2002 mustang v6- Auto, K&N CAI, Flowmaster dual exhaust, Black bullits dd 1996 mustang gt- 5spd, black, cobra hood, stock November Birthday Club Founder Old username: 97gt www.discounttiredirect.com

October 9th, 2009, 01:59 PM	#38
Traidmarx Hardcore Enthusiast 1995 Mustang GT SLOWER THAN OLD PEOPLE FUCK..:-( Join Date: Aug 2008 Location: Roanoke,VA Posts: 2,079 iTrader: 0 reviews	yea, i cleared everything up with them..still didn't like the customer service reps giving me the run around but as far as a company they had a reason as to why they didn't get my rims out as quickly as normal and i was cool with that. I would recommend them to anyone. After this all happened i still shopped with them. Bought 2500 worth of parts from them a few months back. So not a bad company to deal with. Customer service reps there...now thats another story all together. __________________ 1995 Mustang GT..4.30's,BBK Longtubes, Off Road X-Pipe,Magnaflow Catback,BBK Intake,BBK Underdrive Pulleys Walbro 255lph pump,accel dizzy,MSD Coil,MSD 8.5 Super Conductors,front sway bar removed, more coming soon.

October 9th, 2009, 09:38 PM	#40
ajm Banned Join Date: May 2008 Posts: 7,970 iTrader: 4 reviews	Has anyone ever left a bad feedback about a product to them and had it posted on their site under the feedback section? Afterall its the products its self the person is referring to not the company. There was a guy with a similar problem moths ago. Some dingle berry from AM said as long as its proper/professional/whatever the bad feedback will still be shown. Even in that case has anyone seen such info on their site? I still wont spend another dollar with this dump regardless of price. Last edited by ajm; October 10th, 2009 at 04:47 AM.

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