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Discussing Never ordering from Steeda again!! in the Vendors Forum. so i found out i need my tranny sooner...steeda said they can get the ... Modded Mustangs is the premier Ford Mustang Forum on the internet. We discuss all aspects of the Ford Mustang on the forum. Registered Users do not see the above ads. Please Register - It's Free! |
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#1 |
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MM Fanatic
2006 Mustang GT 5spd
12.61@109mph
Join Date: Sep 2007
Location: North Carolina
Posts: 3,176
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Never ordering from Steeda again!!
so i found out i need my tranny sooner...steeda said they can get the kits in on the 15th of this month...but some complications came and i need them sooner. So i called D&D performance and they have them in stock and can ship out today. So i call steeda to cancel my order and i would figure since its 4K$$ they would try to make it work for me to go with them and they didn't care infact they were rude to the point i said im never dealing with yall again...
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![]() JLT CAI: KOOKS LT's: Comp NSR II's: 4.56's: TR6060: Steeda LCA, UCA: QA1's: Roush rear springs...see garage for more. |
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#2 |
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All sissies going to Hell!
2008 BULLITT #3385
Join Date: Feb 2008
Location: maryland 20634, New york ithaca/ auburn/syracuse
Posts: 3,303
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really......WOW........good to know.
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HARDCORE CREW BULLITT CREW FOUNDER #01 Bassani Crew Member #5 Used meziere electric water pump $150.00 PM me. |
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#3 |
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Golf Pencil Kawk Juggler
2006 Mustang GT
Join Date: Feb 2008
Location: Ny
Posts: 1,739
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yea, guess i wont be getting UDP's from them.
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#4 |
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Lazy Young $hit
2007 GT
slower than a speeding bullet
Join Date: Oct 2008
Location: Richmond/Newport News VA
Posts: 1,752
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maybe you just caught someone having a bad day? write a complaint?
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8k and 6k HIDs - Sequential Tailights - Foose Ducktail - Steeda CAI - MAC A/B's ![]() Buy My Stuff! Stock exhaust for sale |
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#5 |
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All sissies going to Hell!
2008 BULLITT #3385
Join Date: Feb 2008
Location: maryland 20634, New york ithaca/ auburn/syracuse
Posts: 3,303
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get your from chuck norris.
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HARDCORE CREW BULLITT CREW FOUNDER #01 Bassani Crew Member #5 Used meziere electric water pump $150.00 PM me. |
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#6 |
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Golf Pencil Kawk Juggler
2006 Mustang GT
Join Date: Feb 2008
Location: Ny
Posts: 1,739
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Yea, and reference this thread.
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#7 |
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Golf Pencil Kawk Juggler
2006 Mustang GT
Join Date: Feb 2008
Location: Ny
Posts: 1,739
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You capitalize his name right now!!!!!!!!!!!!!!
Never speak of CHUCK NORRIS again without showing emphasis love and meaning |
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#8 |
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Newbie
Join Date: Jun 2009
Posts: 29
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It is a shame. It only takes one moron to ruin an experience with a whole company. I would get their name and write and email or make a phone call. Who knows, you may even get a discount or some other compensation.
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#9 |
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All sissies going to Hell!
2008 BULLITT #3385
Join Date: Feb 2008
Location: maryland 20634, New york ithaca/ auburn/syracuse
Posts: 3,303
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sorry.....forgot.
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HARDCORE CREW BULLITT CREW FOUNDER #01 Bassani Crew Member #5 Used meziere electric water pump $150.00 PM me. |
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#10 |
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MM Fanatic
2007 Ford Mustang GT
13.253 @ 106.96mph
Join Date: Sep 2007
Location: Oklahoma City, Ok.
Posts: 4,431
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Did you get your money back or what
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Mods in garage Hurst Crew Member #13 Military Crew E-5
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#11 |
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MM Fanatic
2006 Mustang GT 5spd
12.61@109mph
Join Date: Sep 2007
Location: North Carolina
Posts: 3,176
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yeah im waiting for the credit card to clear so i can order it from D&D....
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![]() JLT CAI: KOOKS LT's: Comp NSR II's: 4.56's: TR6060: Steeda LCA, UCA: QA1's: Roush rear springs...see garage for more. |
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#12 |
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Newbie
2008 Mustang GT
Join Date: Jul 2009
Location: Utah
Posts: 6
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I agree. It is worth another phone call.
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2008 Mustang GT Premium, Torch Red, Charcoal w/ Dove Grey Interior, 5-Speed Manual |
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#13 |
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Hardcore Enthusiast
2007 Mustang GT
Join Date: Nov 2008
Location: Las Vegas
Posts: 1,192
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There never is an excuse to be rude to customers, but let me play devil's advocate here. When you talked to them and purchased your kit, you entered into a business agreement which included a certain delivery schedule. Being a high ticket item (4K$) they probably had to order it themselves. Now that it is not convenient for you to stick to the delivery schedule you want to back out of the agreement. As a business owner I might be a little upset. Probably shelled out some $ to order what you wanted and now is going to have a high ticket item on the shelf and might not move it for a while; impeding cash flow. In today's economy we are watching these things trying to keep our businesses viable. Again, this is no excuse to be rude, it's probably why though.
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#14 |
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All sissies going to Hell!
2008 BULLITT #3385
Join Date: Feb 2008
Location: maryland 20634, New york ithaca/ auburn/syracuse
Posts: 3,303
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That is another way to look at it also.
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HARDCORE CREW BULLITT CREW FOUNDER #01 Bassani Crew Member #5 Used meziere electric water pump $150.00 PM me. |
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#15 | |
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Hardcore Enthusiast
2003 Mustang GT
Join Date: Jul 2008
Location: Indiana
Posts: 1,030
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With the economy the way it is right now, there's more reason than ever to be extra nice and try to win over customers. When it's a buyers market, you don't want any excuse for people to go elsewhere.
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#16 | ||||
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Newbie
2006 GT
12.9@106
Join Date: Mar 2008
Location: Florida
Posts: 15
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Gotta love senseless bashing of companies. |
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#17 |
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Regular
2007 Mustang GT
Join Date: Mar 2009
Location: St.Petersburg, Fl
Posts: 447
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It sounds like someone at Steeda is pissed because they won't be getting a commision on that 4K and they are taking out their disappointment on you. It happens in business all the time, that why a company takes a deposit on special order items.
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Saleen rear fascia with center exhaust, MAC longtubes with o/r Prochamber, Steeda CAI w/carbon fiber elbow, SCT X3, Steeda UDPs, Hurst shifter, modified delete plates, Comp Cams and 4.10s.
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#18 |
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Newbie
07 GT
Join Date: Jul 2009
Location: So Jersey
Posts: 4
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I guess the bottom line here is that we are all going by "he said she said". If he does or doesn't work for Steeda he has a valid point.
They didn't have the Tranny in stock. So you bought it elsewhere. Big Deal!! I would've done the same Dayum thing if my car was down. Just watch what you wish for cuz one day you might be in a jam again and needing something From Steeda and this post might haunt you!!!! "Swallowing your pride is not easy to do" We've all been there once or twice!!!
Last edited by 1BAD3V : July 3rd, 2009 at 09:38 AM. |
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#19 |
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Newbie
01 gt, 03 v6
Join Date: Jun 2009
Location: burgh
Posts: 28
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well at least you got to call and cancel your order before you recieved your product. with my 01 gt i ordered a bolt in 4pt roll cage for my car from steeda. when it came an i went to put it in the bending was completely off; it wasnt even like off a centimeter, it was off like 5 inches on both sides, i had to spend even more money to take it somewhere to get it heated up an rebent then test fitted,etc to make sure it would fit correctly, then pay to get it repainted. i was thinking steeda was an awesome company and high name in mustang aftermarket parts but i was very disappointed in them.
on a side note another company to stay away from is patriot. i ordered patriot valve springs w titanium retainers to go with my stg 2 cams. well i had a very well known performance shop that builds dragsters for nhra sometimes etc put my cams and everything in and torque everything to the specs given. well about 2 months after (this is around winter time here in pa) i go out to the garage for my usual start up every couple weeks since it just sits in my garage, well all of a sudden i hear a rattling like a snake, i didnt rev it up or anything and when i drove it home i didnt even jump on it once. had to get it flatbedded back to the shop to find a defective valve spring snapped right in half, the titanium retainer melted, a valve dropped, an 2 pistons fried from this valve spring. i called for hours to get in touch with someone high in patriot and i get to the vice president and his name is gunner, talked to him and told him the situation and he was completely rude, one time even hanging up on me and telling me to go F--k myself, he was unreal and ridiculous, he kept saying not our fault not our fault, and you know what he did? even when we sent a sepena to appear in court. he sent 250 dollars for a new set of valve springs........ ![]() sorry for my rant but people should know about bad companies and horrible customer service in the aftermarket industry
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#20 |
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MM's Resident Ricer
2006 Scion tC
13.9@103/8.9@81
Join Date: Nov 2006
Location: Raleigh/Lenoir, NC
Posts: 9,788
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he needed to cancel so he canceled, there was no need for the steeda employee to be rude, 15+ days is a long time for a part even if you have to order it. steeda is in the wron and ive heard thousands of bad CS stories from them id ever order from them
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