wait he didnt really have down syndrome did he? sounds almost as bad as the lady i talked to at my auto parts store who has no clue what hood pins were. she had been working there for a little while and looked at me like i asked for unicorn turds.
May as well have been. Dyslexic as hell (Instead of giving out brake pad part number MKD 741, for example, he'd give them MKD 714. Almost without fail, if someone brought something back and it was a screw up like that, we'd just automatically assume it was him. Sure enough, whenever we'd check, it was. He once lost the company about $400...quoted a commercial customer for a part for $300, guy talks to HIS customer and gives a quote based on that price, and gets the job. So he comes back in to buy the part to do the job? Oh wait, retard kid fucked up, the correct price for the correct part was over $700. Guy can't change his quote, his customer will be like WTF I'm getting ripped off and he'll lose the job. I took over, talked to corporate and explained it all out, and got corporate to authorize taking the loss and giving the guy the part for the price he was originally quoted). Was bowlegged or something, couldn't even walk straight. Had freakin' bottlecap glasses. Looked, sounded, acted, and just generally reeked of special ed. Even customers who didn't know all that would ask me what the deal was with the kid. He even went to school to be a mechanic, yet he couldn't work on cars worth a damn and didn't know shit. God forbid he went out to do a battery installation on a GM, he had trouble getting the side post bolts to thread into the battery. I don't know how he sleeps at night, calling himself a mechanic even though he has trouble getting threads started when trying to get a bolt in. I'm not kidding or making any of this up either, he'd usually end up coming in and getting me to come out and help him with it.
The real bitch of it is, I'm less than a year older than him, was a WAY better salesman than him (or anyone else in the store, for that matter. My sales figures would often double anyone elses, including the guys that had wasted away 15 years of their life there), knew WAY more about cars then anyone else, knew the products, knew how to actually DO things, knew where EVERYTHING was in the store or on customers cars, and my customer service skills are way better.
Once had a lady come in, was a single mother of 3, a teacher, so you know she made barely enough money to support even just herself. She comes in, and asks me how hard it is to do wheel bearings on her toyota sienna minivan. I give her a look and say "Well, I'm not gonna lie, they're kindof a bitch, if you've never done it before. Especially if you don't have the right tools." So she says "Ok, I'll be back in a little bit." I go out in the parking lot to help someone else about 10min later, and find her out there with her van up on a scissorjack and with the wheel off. She was actually trying to do the wheel bearings herself, without the right tools or knowledge of how to even do brake pads. To this day, I'm still impressed by that. She had balls. Oh, and did I mention that she still had her kids in the car up on a scissorjack? So, I go in and talk to my manager (who was a crotchety old gay (literally. He was openly gay.) with a lisp who nobody liked) and got him to give me permission to go out and help. So I go out, and I got her through it. Rotors came off (but not until the axle nut came off, at which point the scissorjack collapsed from pulling on the nut to loosen it, which was around 300ft-lbs, nosediving her minivan into the pavement and dropping it on the rotor. Obviously the first thing I did was have her get the kids out of the car, or that could have been a bad situation. I check everything out, decide nothing else was damaged, and that we were ok to continue. I go inside and found a small bottle jack on the shelf that had been opened and returned, and go to take it out to get her van up off the ground, at which point the crochety old puerto rican guy started yelling and giving me shit, saying that I was stealing, blahblahblah. Got managers approval to do whatever I had to do to help her, so whatever. Took it out and got the van back up off of the pavement, and all was well, we were good to continue.) So, I showed her how to press a bearing in with a big c-clamp, blahblahblah, got everything back together, and sent her on her way a VERY happy and satisfied customer. I also ended up diagnosing problems, and occasionally doing quick installs. People come in crying that it's gonna cost them hundreds to get a new alternator or whatever installed, I go out and see that it's an easy 5min job and if we weren't busy, I'd often take a little bit of time to go out and throw on a belt, alternator, etc. Did headlights and brake lights on a daily basis, the occasional fuel filter, ran a new wire from the battery to the starter, once installed a new starter for someone, a few thermostats, spark plugs and wires, and a water pump on an '07 6.0L GTO. Helped and taught people how to do things whenever possible. If you find anyone at a parts store who'll do all that, let me know. I'll personally go out and shake their hand.
Anyway, all this in mind, this retarded kid got paid a decent amount more than me, and was promoted. The little shit technically ended up being my boss. What kind of bullshit is that?
Sorry for the long ass post, I guess I went on a little bit of a rant there LOL