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-   -   Unhappy with American Muscle (https://www.moddedmustangs.com/forums/reviews/549153-unhappy-american-muscle.html)

radman1420 June 2nd, 2015 08:04 PM

Unhappy with American Muscle
 
First off I have ordered several items in the past from AM and have been pleased but tonight I tried ordering 4,10 gear kit and didn't have my forum 6% off code handy. The rep wouldn't supply the code or even give me $10 off which would have been less than the 6% discount. Maybe its time I look elsewhere. It has always been easy to buy from them. Maybe I got a dud rep.

mustangmaniac95 June 2nd, 2015 08:07 PM

I guess the rep can't prove you're actually a part of the forum so that's probably why he couldn't help you in that part. PM one of the reps on here and they'll send you the code. I've never had any problems with AM and they usually always have great customer service.

BWAL June 2nd, 2015 08:08 PM

the online reps can't give out codes other than the ones posted publicly on AM. a phone rep would be able to help you though as long as you meet their criteria

fzr confused June 2nd, 2015 08:08 PM

Quote:

Originally Posted by radman1420 (Post 10592241)
First off I have ordered several items in the past from AM and have been pleased but tonight I tried ordering 4,10 gear kit and didn't have my forum 6% off code handy. The rep wouldn't supply the code or even give me $10 off which would have been less than the 6% discount. Maybe its time I look elsewhere. It has always been easy to buy from them. Maybe I got a dud rep.

Did you simply try and PM a member here? Or just demand a discount? I've had my issues with them as well, but their service is always top notch.

flyboy1294 June 2nd, 2015 08:14 PM

So let me get this straight: you wanted to buy a $145 set of gears, and wanted the 6% forum discount, which would have saved you a total of $8.70 (or $15.60 if you wanted the whole kit for some reason). Literally the only thing you have to do to earn the code is post a few times on this forum, but you were too lazy/uninvolved in the community to do that. So you demanded the rep give you the discount anyway, and when he declined you asked for $10 off just because? Then when he declined again, you go public to try to bully AM into giving you a discount you didn't earn.

Hmm, call me a cynic but I don't feel sorry for you. The code is a GIFT for being an ACTIVE member of this forum. Btw, if $15 is enough to piss you off enough to start a thread bitching about it, you need another hobby.

Imaginary Enemy June 2nd, 2015 08:22 PM

You don't meet the requirements.

fzr confused June 2nd, 2015 08:23 PM

Don't AM want to see a certain number of posts before you get a forum code?

BIGCHRISS197 June 2nd, 2015 08:25 PM

Iirc the discount codes are for active members in good standing with the forum with a membership of a certain length of time as well as a minimum post count. Yes you've been a member since 2012 but you only have 7 posts. Im sure a rep will come in and rectify the situation but i dont think you have much cause to be upset.

Imaginary Enemy June 2nd, 2015 08:29 PM

Unhappy with American Muscle
 
You need 50 posts and to not be a douche.

fzr confused June 2nd, 2015 08:29 PM

Well in all fairness, he had 6 before this complaint post. So 1% per post? Yes please!

BIGCHRISS197 June 3rd, 2015 12:02 AM

7 down 43 to go

monkeygrits June 3rd, 2015 12:24 AM

The code is : kickrocksradman

radman1420 June 3rd, 2015 04:03 AM

Thanks for the post count info. I was unaware of that. I have spent several thousand dollars with them and used the code before so I was unaware of the post count requirement.

AMAlexLazarus June 3rd, 2015 08:54 AM

Quote:

Originally Posted by radman1420 (Post 10594049)
Thanks for the post count info. I was unaware of that. I have spent several thousand dollars with them and used the code before so I was unaware of the post count requirement.

Drop me a line with your order number and I'm happy to get you some help here.

Alex

Chris Dickerson June 3rd, 2015 01:30 PM

Quote:

Originally Posted by AMAlexLazarus (Post 10594241)
Drop me a line with your order number and I'm happy to get you some help here.

Alex

Can't beat that.. A thread for nothing.. Lol

AMAlexLazarus June 3rd, 2015 04:25 PM

Quote:

Originally Posted by Chris Dickerson (Post 10595313)
Can't beat that.. A thread for nothing.. Lol

Hey - We're always around to help out and we've been on the forums for a long, long time. The forums/social team here at AM works a little differently than our customer service team as well. OP - Checked my inbox again and haven't heard from ya!

Alex

Chris Dickerson June 4th, 2015 01:16 PM

Quote:

Originally Posted by AMAlexLazarus (Post 10596409)
Hey - We're always around to help out and we've been on the forums for a long, long time. The forums/social team here at AM works a little differently than our customer service team as well. OP - Checked my inbox again and haven't heard from ya!

Alex

Always been more than happy with you all! Knew if someone reach out you guys would get it worked out. Take Care.

AMAlexLazarus June 4th, 2015 05:50 PM

Definitely Chris! We take care of our own and will always continue to do so! If anyone ever has a problem with an order, question, don't hesitate to drop me a line.

Alex

Reaper_88 June 14th, 2015 05:56 PM

Quote:

Originally Posted by AMAlexLazarus (Post 10601377)
Definitely Chris! We take care of our own and will always continue to do so! If anyone ever has a problem with an order, question, don't hesitate to drop me a line.

Alex

For the record, you guys rock :grin2:

AMAlexLazarus June 15th, 2015 03:53 PM

Quote:

Originally Posted by Reaper_88 (Post 10635490)
For the record, you guys rock :grin2:

Thanks man. I'm all over the place but if you ever need anything I'm a PM away.

Alex


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