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110 Posts
Well I placed my first order with American Muscle last week on Tuesday. I sent my SCT 4 bank eliminator chip in to get tuned. I kept the tracking number after I sent it on Wednesday just to make sure it arrived. It arrived Friday some time, though i didn't expect it to get tuned till Tuesday because of the holiday weekend.
I called on Tuesday to check to see if there was a chance that they would get it tuned because there is a local event on sat and I wanted to have it for then. I talk to someone, don't remember who, but he tells me it was tuned already and sitting and waiting to be shipped back to me that day! I was pumped
. I didn't get a tracking number or anything but I figured I was good. So now it is Thursday and I'm expecting the chip cause it is only two days in transit from there to here. I get home it isn't here....no big deal, maybe ups hasn't dropped it off yet.
I call to get the tracking number to check it out. So I'm not sure who i talked to this time either but he is asking me all these questions about my tracking number and I'm like why does he need my tracking number? then he is asking about the address i sent it to...I'm thinking :wtf ? Then he is like let me go talk to Dan. Ok, no biggie. He gets back on the phone says well no one ever gave your package to Dan so it isnt tuned yet... now I'm ****in pissed, I mean I was already told it was friggen shipped, now he is telling me that it hasn't even been pulled from the box it was shipped in because they don't even know where the ****in thing is....:wtf !.
I understand that **** takes time, I also understood that the thing might not get back in time for sat, but they told me the thing was shipped to me already when in reality the thing is in a box somewhere and they will get to it Today when they find it. Really? that is service?
you can't be serious !
I'll definitely be rethinking my future purchases with them...
I called on Tuesday to check to see if there was a chance that they would get it tuned because there is a local event on sat and I wanted to have it for then. I talk to someone, don't remember who, but he tells me it was tuned already and sitting and waiting to be shipped back to me that day! I was pumped
I call to get the tracking number to check it out. So I'm not sure who i talked to this time either but he is asking me all these questions about my tracking number and I'm like why does he need my tracking number? then he is asking about the address i sent it to...I'm thinking :wtf ? Then he is like let me go talk to Dan. Ok, no biggie. He gets back on the phone says well no one ever gave your package to Dan so it isnt tuned yet... now I'm ****in pissed, I mean I was already told it was friggen shipped, now he is telling me that it hasn't even been pulled from the box it was shipped in because they don't even know where the ****in thing is....:wtf !.
I understand that **** takes time, I also understood that the thing might not get back in time for sat, but they told me the thing was shipped to me already when in reality the thing is in a box somewhere and they will get to it Today when they find it. Really? that is service?
I'll definitely be rethinking my future purchases with them...