bama has good tunes, not good service or reputation.
i beg to differ. your like every other customer who complains. he is a hard working individual who works alone!! he is a one man show! he has an outstand and remarkable reputation! and its very very hard to give service to a lot of customers when working alone, but he's working on hiring help to answer the phones and emails, but he works his ass off to give us what we want for out stangs. Nobody's perfect in this world, but im not saying he's terrible. at times his wife who doesn't know much about stangs, chips in and helps him, thats a hell of a wife he has. working usually up till 2-3am just for us, and works on no sleep. how I know this is cause I met the guy and we've had a long talk and I can tell this guy doesn't get much sleep, but still, his tunes are phenominal and well worth it. although his customer service may have not been up to your expectation. as I said, he works alone, so its hard to give callbacks and answer emails to like 300+ people a day. he goes above and beyond a lot of customers in the best time he can offer, even those overseas and in canada. the turn around time may not be sufficient since he is a one man show, but it will be gratifying in the end when you receive your intake and tuner from him.
I put my rep and everything on the line for doug. and I would not want anyone else to tune my car except him. I'll drive all the way to OK for him to tune my car if I ever want to up the boost on my car.
I'm sticking up for doug for those who've bashed him and turned him down, cause you know what, he deserves all the respect in the world, cause he works harder than those at Brenspeed or trick tunes. Brent is good and may have quick callbacks, but he's got a shop and the manpower or personel to do it. Doug just prefers to work alone. He would rather work on your tune than someone else if they were working for him.
Doug is truely a remarkable guy and I will stick up for him no matter where I go or any boards or threads that bash him, and I'm sure others who use him will too.
Once again, my vote, Bamachips! Patience is a virtue, and you will be more than please with his incredible tunes.